Most organizations strive for zero nonconformities, but could that actually limit improvement? This article challenges conventional thinking by explaining how nonconformities, root cause analysis, and corrective actions drive continual improvement, reduce costs, and help organizations build stronger ISO 9001 and AS9100 quality management systems.
A Pathway to Sustainable Quality Management In February 2024, ISO and the International Accreditation Forum (IAF) jointly issued amendments to the Management Systems Standards (MSS) that formally incorporate climate change considerations into ISO 9001:2015. This pivotal update reflects the growing global consensus on the critical need to address climate change and aligns with broader environmental … Read more
For me, quality management isn’t just a profession—it’s a passion. My journey began during the 1980s military surge, where I served in defense, nuclear, and aerospace sectors. Over time, I’ve witnessed the ebb and flow of quality processes in various industries. My entrepreneurial spirit led me to launch a total quality business in 1989, coinciding … Read more