CIS Customer Support
Need Help With CIS?
Submit a support request, ask how to accomplish something in CIS, get configuration help or send us an idea or suggestion.
Questions, ideas, configuration help and suggestions are all welcome.
CIS Customer Support Ticket System
How can we help?
Sign in below to submit a support request or review your existing tickets. First-time users can create a support account below.
How we can help
Use the support system for more than technical issues
The ticket system keeps your request and the related conversation in one place so both you and TQMS can follow what is needed.
Technical Help
Report something that is not working as expected or ask for help resolving a technical problem.
How Do I…?
Ask how to perform a task, configure something or accomplish a particular process in CIS.
Configuration Help
Get assistance when you are adjusting CIS to better fit your organization’s processes or users.
Ideas & Suggestions
Tell us about an improvement, feature idea or different way you would like CIS to work.
Simple support process
One request, one trackable conversation
Tell us what you need and include the information that will help us understand the question or problem.
Replies and additional information stay connected with the original support request.
Sign in to review your existing tickets and follow the request through to completion.
First time using the Support System?
You will need to complete a quick registration the first time you visit. After that, simply sign in whenever you need to submit a new request or review your existing tickets.
