CIS Software Training
From First Login to Full System Mastery
CIS training is designed around the people who actually use the system – from employees working in a few applications to advanced users who configure and expand CIS for the organization.
A structured learning path
Train each person to the level their role actually requires
Not everyone needs to know everything about CIS. The training path allows organizations to develop everyday users, power users, administrators and internal CIS experts progressively.
Learn the applications needed for day-to-day responsibilities.
Develop a broader understanding across the complete CIS system.
Configure users, permissions, fields, filters and system settings.
Build new databases, forms, apps and expanded CIS capabilities.
CIS training levels
Choose the level that matches the responsibility
Novice CIS User
Designed for employees who work within a specific group of CIS applications, typically one to six applications related to their normal responsibilities.
- Training focused on the user’s actual job.
- Day-to-day CIS navigation and workflow.
- Entering, finding and updating relevant records.
- Using assigned tasks, calendars and related functions.
Typical groups may include Quality, HR, Inspection, Documentation, Auditing, Calibration and Maintenance.
Advanced CIS User
Designed for supervisors, internal trainers and power users who need to understand how the major CIS applications work together.
- Broad CIS application knowledge.
- Cross-functional workflows.
- Understanding related records and system connections.
- Deeper reporting and information retrieval.
- Support for less experienced users.
CIS Tweaker
Designed for people responsible for configuring CIS to match the organization’s users, terminology and operating requirements.
- Set up and manage users.
- Configure user types and permissions.
- Import appropriate customer, user and record data.
- Configure system preferences.
- Customize fields, layouts and filters.
- Control what different user groups see.
This is where CIS begins to reflect the way your organization actually works.
CIS Mastermind
Advanced training for organizations that want trained internal expertise capable of building and expanding CIS within its configurable framework.
Prerequisite: Advanced User + CIS Tweaker
- Create and modify database tables.
- Build new applications within CIS.
- Create input and edit forms.
- Develop grids, filters and report-style views.
- Create and configure portals.
- Expand CIS into additional controlled business processes.
Practical training
Learn using the system your team will actually work with
CIS training is not intended to be a generic software presentation. The emphasis is on using the system in the context of the organization’s actual responsibilities and processes.
- Delivered live online.
- Real-time questions and discussion.
- Customized to relevant CIS applications.
- Focused on practical system use.
- Training can be organized by user role.
Build internal capability
The goal is not permanent dependence on TQMS
The progressive training structure allows organizations to develop their own knowledgeable CIS users and administrators.
Everyday users can remain focused on their responsibilities, while selected employees develop the deeper skills needed to support, configure and expand the system internally.
Who needs which training?
You do not need to train everyone as an administrator
Employees
Usually need only Novice training covering the applications and tasks relevant to their jobs.
Supervisors & Internal Trainers
Benefit from Advanced training so they understand how information moves through different areas of CIS.
CIS Administrators
Need Tweaker training to manage configuration, users, permissions and the way the system is presented.
Internal CIS Experts
Can progress to Mastermind training when the organization wants deeper internal capability to build and expand CIS.
CIS training built around your team
Start with the skills your people actually need
Whether you are onboarding new users, training supervisors or developing an internal CIS administrator, TQMS can help select the appropriate training path for your organization.